The service and price point offered on this web page is a done for you service. We will handle your reputation management for you, so you can relax and focus on growing your business, whilst still in a position to monitor and analyze your reputation management progress over time.

However, should you wish to be in full control of your own reputation management and interested in reputation management as a do it yourself service, then you are welcome to sign up to either our professional or ultimate software plan that will provide you with a plethora of marketing tools, automation and AI capability. Our professional and ultimate software plan includes all the reputation management features you need to boost your reputation, conversions and SEO.

Your online reputation can make you or break you. Here are some striking statistics:

1. 89% of consumer read reviews before making a purchase decision.

2. 85% of consumers trust online reviews from strangers a much as personal recommendations.

3. 60% of consumers will turn away from a brand with negative online comments.

4. A single negative review can result in a 22% loss in business.

5. It takes approximately 40 positive reviews to counter the effect of just one negative review.

These numbers highlight why reputation management isn't optional - it's essential.

73% of all online reviews are submitted on Google. Google prioritises businesses with an excellent online reputation. The more 5 star reviews a business have, the higher they will rank in Google. The higher a business ranks in Google, the better the conversion rate of the business.

We should of course not dismiss the power of other review platforms like Facebook, Trust Pilot etc. that can also play an essential role in building trust with potential buyers.

No, the beauty of our AI employee is that it generates precise and customized responses within seconds, replying to reviews submitted automatically, saving you valuable time.

This powerful system immediately empowers an influx of between 25 - 35 new Google reviews within the first 4 weeks. We have even seen more than a 100 new Google reviews within the first 4 weeks, all simply depending on how big the initial email and contact number list provided by the business is.

This is typically true for businesses that been in operation for many years and never realised the importance of reputation management, until now.

In short, the email list and contact numbers provided will be loaded into our system and these past customers will all be sent a Google review link via text message and/or email automatically. Those customers that do not respond by leaving a review will be re-targeted in future via automation.

When your customers rate your business 5 stars or 4 stars on the initial survey they receive, only then are they redirected to leave their public review. A star rating below 4 stars will redirect them to a private feedback form instead - preventing a potentially damaging public review and the opportunity to rectify the issue and potentially changing a potentially bad review into a 5 star review. This process also provides your business with invaluable information about your customers and provides you with an opportunity to provide excellent customer service.

Indeed. Some businesses only wants 5 star reviews from our survey to be redirected to the review platform, others prefer 4 star and 5 star reviews to be redirected, whereas others may want 3 star reviews to be included too.

Interestingly, research suggest that some customers specifically look at 3 star reviews and then see how the company dealt with the complaint to decide whether the company is a good fit for conducting business or not.

So yes, we can set up the reputation management system to cater for your business needs specifically.

QR codes are super effective for the collection of in-person reviews. For example: If the building manager completed a building project successfully, he can immediately present the QR code on his phone to be scanned by the customer, and in doing so, generate instant reviews for the business.

We integrate with 50+ review platforms and growing, including popular platforms like Google, Facebook, Trust Pilot, Yelp, Air B & B etc. The full list of review platform integration can be seen submitted on this web page.

Sign up to either the monthly or annual plan of your choice.